Insurance Small Business Account Manager

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The Position Job Title Insurance Small Business Account Manager

Job Description The Insurance Small Business Account Manager performs the essential functions of the position, which include supporting the agency sales team and agency renewal and new business service teams. They will optimize small business renewals through managing the small business renewal process and nurturing client relationships. This position must meet sales, service, and quality standards adopted by the agency.

MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
Service Commercial Lines Book of Business Endorsements Billing /payments (invoice transactions, record payments, prepare finance agreements)
Claims Create new/renewal business submissions

Loss runs (create letters, order loss runs / obtain/order experience modifiers)
Gather & help complete supplemental applications & supporting documentation

Issue certificates, evidence of insurance, auto  and binders

Check and mail out policies

Create proposals for agent- if needed

Cancellation tracking and processing (pending and cancelled)
Audit tracking

Bonds Remarkets Quote  account rounds for existing Commercial Lines business

Keep up with carrier updates and underwriting information EMPLOYEE SPECIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience High School diploma or GED equivalent;
College degree preferred2+ years account management in the insurance industry is required

Obtain and maintain applicable licensing

Insurance designation preferred

Technical/Functional Competencies Proficient in PC operating systems
- Applied Epic Proficient Microsoft office

Knowledge of and experience with Carrier websites

Knowledge of and experience with Comparative rater websites

NOTE:

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.

All Locations:

Moore, Plano-Parkwood If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at  for assistance.

First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.