Branch Manager

Position Purpose

The Branch Manager leads branch operations to deliver exceptional customer service and operational efficiency. This role drives financial performance through effective budgeting, resource allocation, and market expansion and revenue generation efforts. By fostering a culture of excellence and ensuring compliance and safety standards, the Branch Manager strengthens the Company’s reputation for service, operational success, and strategic customer partnerships.

• Driving Strategic Initiatives:
  Implement branch growth initiatives by aligning strategic plans with corporate objectives to amplify market presence and enhance competitive positioning.
• Maximize Operational Effectiveness:
  Conduct comprehensive assessments of current branch operations, identifying areas for improvement and applying industry best practices to optimize processes, elevate productivity, and minimize costs.
• Financial Oversight:
  Direct the branch’s financial functions, including P&L management, by instituting rigorous financial controls and strategies aimed at enhancing profitability and securing sustainable revenue growth.
• Lead Sales Growth:
  Amplify the branch's market presence by devising and executing strategic sales plans, fostering strong customer relationships, and steering the sales team toward surpassing sales and market share goals.
• Enhance Customer
  
  Experience:
  
  Commit to a customer‑focused approach that prioritizes high‑quality service, integrates customer‑centric policies, and fosters robust partnerships with key customers and stakeholders.
• Champion Change Management:
  Lead the branch in adopting a culture of continuous improvement by fostering innovation, facilitating change, and implementing new processes and technologies to drive branch evolution.
• Team Development:
  Cultivate and guide a high‑performing team by promoting a supportive and inclusive environment, implementing talent development strategies, and preparing succession plans for sustained branch growth.
• Uphold Compliance and Safety:
  Uphold legal, regulatory, and safety standards across branch operations, fostering an environment prioritizing employee safety and well‑being while adhering to industry compliance regulations.
• Direct Manager Direct Reports:
  Reports directly to the regional manager and manages a team of direct reports, including sales, operations, and administrative staff, with the objective to drive branch transformation and performance improvement.

Required to travel as needed to oversee branch operations, conduct site visits, and attend regional meetings and training sessions to ensure effective leadership and operational alignment.

The role primarily involves working in an office environment, necessitating the ability to sit for extended periods while engaging in computer‑based tasks and attending meetings. The role requires the ability to move throughout the branch to observe operations and interact with team members. Effective communication skills are essential, with frequent requirement to convey information clearly through verbal and written means. Occasional lifting of materials and equipment, up to 75 pounds, may be required.

Traveling to different branch locations and customer worksites, which includes driving or flying, is also required.

The Branch Manager role is office‑based in a fast‑paced, deadline‑driven environment requiring agility and strategic focus. On‑site presence is essential to lead teams, foster a high‑performance culture, and oversee branch operations. The ideal candidate will excel at managing turnaround challenges, collaborating across functions, and executing strategic plans that deliver measurable improvements under tight timelines.

• Minimum of 5 years of management experience, preferably in building products, roofing, or distribution industries.
• Proven track record of achieving operational and sales targets.
• Strong leadership skills with ability to motivate and develop cross‑functional teams.
• Excellent analytical, problem‑solving, and decision‑making skills.
• Exceptional interpersonal and communication skills to…