Quality Improvement Lead

Quality Improvement Lead - Non-conformance Management

Job Description

We are recruiting for a Quality Improvement Lead to join the Non-conformance Management team based in Lincoln, supporting our Small Gas Turbine (SGT) business. We have a fantastic opportunity for an individual to support the business in all aspects of non-conformance management. We are looking for someone who is reliable, confident, has a passion for quality and can work with a variety of departments on various problems.

• Facilitating and coaching problem solving and root cause analysis
• Improving tools and processes
• Training in the use of problem-solving tools and techniques
• Providing guidance and governance for non-conformance management
• Working with functional leads to deliver an improved quality culture within the business

You will support with delivering effective governance for all problem-solving activities within all areas and ensure that non-conformance cost (NCC) targets and KPI's are exceeded. You will work with SGT teams and the central quality team to improve the non-conformance management processes, tools and reporting to help capture and investigate all non-conformance and make visible across the business.

This position requires a highly motivated individual with a keen interest in problem solving and non-conformance, who is willing to take on new challenges and adopt a positive approach to work. This person will need excellent interpersonal skills and will be confident in communicating at all levels of the business.

• Confident and articulate communicator, able to prepare presentation material, and to persuade and motivate others
• Experience of interfacing with a variety of departments, including project teams, design teams and third parties
• The ability to build effective relationships with stakeholders
• A team player who recognises how their position impacts and influences others
• Pro‑active and flexible, being prepared to plan and work on own initiative

• Engineering industry / manufacturing background
• A clear and accurate understanding of quality management systems

• Graduate calibre candidate required
• Experience with problem solving and leading investigations - using formal techniques
• Experience facilitating workshops and training
• Experience with data interpretation / metrics

• Experience of proposing and implementing a variety of quality related solutions.
• Experience in Non-conformance Management processes
• Experience delivering structured improvement projects
• Experience with data tools (e.g. Tableau) and non-conformance software