Red Oak Server Assistant

Casino
69300 East Nee Road
Quapaw, OK 74363, USA

Casino
69300 East Nee Road
Quapaw, OK 74363, USA

• Make sure all tables are set completely both before and after shift.
• Maintain tables throughout service, clearing dishes between courses and empty glassware, as necessary.
• Must demonstrate pride, attention to detail and have knowledge of all aspects of a restaurant (i.e., menu items, food prep, service standards, bar concept, etc.).
• Supplies the dining room and individual guest tables with clean China, silverware, glassware, utensils, linen, etc.
• Assist food servers in service of complimentary Water, Tribal Corn Soup, and Bread service
• Change tablecloth and reset tables as quickly as possible after guests leave the restaurant.
• Moves tables throughout the dining room to be able to set up and accommodate the need of the reservations. Prepare sections and side stations, i.e., make sure tables are cleaned and set properly.
• Possesses a keen sense of timing and can discreetly speed up or slow down his/her service as needed.
• Monitors tables closely and is attentive to guests’ needs. Remains attentive to the needs and requests of the customers during their visit.
• Be knowledgeable and proactive in promoting casino events and programs.
• Meet department uniform, appearance, and grooming requirements.
• Removes dirty dishes, soiled linens, glassware and silver from table and counter tops, then carries items back to the dishwashing area
• Refills water glasses and coffee upon request of guests
• Resets the tables and performs other related duties as requested by Food Server
• Assist Food Server with wine service or preparation as needed
• Adheres to regulatory, departmental, and company policies in an ethical manner
• Outstanding example of and a credit to Downstream Casino Resort.

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.

• Must be at least 21 years of age
• 1 – 2 years prior bussing or food runner experience preferred
• Ability to communicate effectively and establish and maintain effective working relationships with guests, staff, and management.
• Must possess a pleasant personality, as well as present a neat and professional appearance.
• Requires excellent interpersonal and communication skills.
• Basic knowledge of upscale food and beverage products and service standards
• Work requires professional interactions with customers, Tribal members, and co-workers
• Must be able to read, write, speak, and understand English.
• Must be able to multitask on multiple levels
• Must be approved for and maintain a valid gaming license and liquor license.
• Work nights, weekends, and holidays as required
• Employment is contingent upon a favorable outcome of a background investigation and drug screening

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

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