Manager In Training; Part-Time

Job Title:

Manager in Training

Location:

Oklahoma, Oklahoma (Rockwell Plaza) R301US

The Manager in Training is responsible for assisting the Store Manager regarding overall operations and administrative duties, maintaining knowledge across all product areas, and ensuring the store operates effectively. They support the store’s goals, promote sales, and provide exceptional customer service, serving as an ambassador for Hibbett City Gear.

• Assist the Store Manager in controlling the assets of Hibbett City Gear
• Consult with the Store Manager in establishing an action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Monitor inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties as needed and be trained in the Store Manager’s responsibilities.
• Provide extraordinary customer service highlighted in the customer service manual, including assisting customers as they enter the store and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett City Gear.
• Practice and uphold all Hibbett City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and company memos.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management of potential fraud risk.

• Supervise employees in the absence of the Store Manager.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Interview, train employees; plan, assign, and direct work; and resolve problems.

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self‑starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• A team‑player passionate about outstanding customer service and selling merchandise.