Team Captain Footwear & Apparel

As a Team Captain – Footwear & Apparel at DICK’S Sporting Goods, you will lead a dynamic retail team, drive sales, and deliver exceptional experiences to athletes across footwear and apparel.

• Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate, and knowledgeable information about products and assortment.
• Uphold company merchandising and presentation standards by following floor sets, signage, price changes, inventory presentation, replenishment standards, etc.
• Promote and lead company programs such as customer loyalty participation, warranty sales, private‑label credit card enrollment, etc.
• Collaborate with the Store Manager and Assistant Store Manager to develop 30‑60‑90‑day plans supporting business priorities for the assigned department(s).
• Help establish working plans related to operational initiatives, staffing, hiring needs, and merchandising sets in accordance with budgets and financial goals.
• Execute plans and adjust throughout the plan duration using independent judgment and analysis of effectiveness.
• Act as Head Coach and perform general store oversight when the sole leader in building, including opening/closing procedures, front‑end and cash‑office functions, teammate supervision, etc.
• Communicate departmental goals and plans daily/weekly to direct reports and assign workload based on skill level to maximize efficiencies.
• Monitor progress against plans, adjust store goals, and pivot accordingly to ensure uninterrupted operations, athlete support, and achievement of payroll and financial goals.
• Develop effective schedules for direct reports, adjusting as needed to meet athlete traffic demands and ensure successful completion of operational and merchandising initiatives.
• Build and lead a strong, effective team that delivers positive athlete experiences.
• Lead sourcing, interviewing, hiring, onboarding, and retaining of direct reports in area(s) of oversight.
• Ensure teammates receive proper training, coaching, feedback, development, recognition, and motivation throughout their lifecycle.
• Responsible for performance management, including annual reviews, promotional recommendations, and holding teammates accountable for compliance with policies, procedures, and termination recommendations.
• Create a store environment where teammates and athletes feel welcomed and respected.
• Adhere to and enforce policies related to safety, loss prevention, standard operating procedures, and applicable laws and guidelines.
• Hold teammates accountable for failure to meet expectations.

• High School Diploma or equivalent.
• 1–3 years of experience; previous retail/customer‑facing experience required.
• Previous people‑leadership experience preferred.