Store Trainer

Job Summary

Coordinates with retail management to train and develop partners. Works closely with front‑end partners to ensure training guidelines are being followed. Monitors and reports partner progress to management and makes recommendations regarding training opportunities.

• Works in conjunction with upper management to train and develop partners.
• Conducts retail partner onboarding and introduces new hires to company policies, procedures, people, and culture.
• Collaborates with retail management to identify partners in need of training and to ensure all necessary training modules are completed. Remains current on company policies, procedures, business initiatives, and technologies.
• Receives teaching materials from corporate and conducts training sessions covering a wide variety of areas such as on‑the‑job training and refresher training.
• Reports progress of partners during training periods to management.
• Assists partners with problems concerning position‑specific tasks by providing suggestions to management to improve work procedures.
• Works with front‑end partners to provide a friendly and customer‑service‑oriented attitude by making on‑the‑spot corrections as needed. Ensures the store is presentable for the customer shopping experience.
• Maintains a clean, safe, and sanitary working and shopping environment by adhering to company safety procedures.

• Intermediate understanding of company checkout policies and procedures.
• Intermediate knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
• Intermediate knowledge of anti‑money laundering and other government regulations relating to monetary transactions.
• Strong organizational and time‑management skills.
• Ability to motivate others and work well with a team.
• Attention to detail.
• Ability to evaluate partner performance and make corrections as needed, in a tactful manner.
• Ability to learn new processes and transfer knowledge to others.
• Basic proficiency in Microsoft Office functions.
• Ability to maintain confidentiality regarding sensitive information.
• Effective written and verbal communication with customers and partners.
• Flexibility to work nights, weekends, and holidays.
• Ability to identify potential hazards and implement appropriate safety measures.
• Responsibility to report hazards that cannot be remedied immediately to a supervisor.

• High school diploma or GED and one or more years of related experience.
• HIPAA certification.
• Food handler certification.
• TABC/LACT/AATC certification where applicable.
• Age 21 or older to drive for company business in accordance with the BGC Business Driver Policy.

• Requires close vision, distance vision, depth perception, or ability to focus.
• Requires frequent speaking and hearing.
• Uses hands for reaching, touching, or handling objects.
• Uses fine finger movements (e.g., sorting and typing).
• Sit for extended periods.
• Occasionally pushes, pulls, maneuvers, or lifts objects up to 40 lbs.
• Occasionally bends, kneels, or squats.
• Occasionally stands or walks.
• Maintains attendance at work.

• Generally performed in a retail store.
• Occasionally exposed to extreme cold conditions (non‑weather).
• Occasionally exposed to extreme heat conditions (non‑weather).
• Occasionally exposed to wet, slippery, or damp conditions.
• Quiet to moderate noise level.
• Committed to a safe, drug‑ and alcohol‑free workplace for partners and customers.

• Comprehensive medical, vision, dental, and prescription coverage.
• Paid time off for relaxation and recharge.
• 401(k) plan with company contribution.
• Exclusive employee discounts.
• Scholarships and educational support.
• Access to a 205‑acre outdoor recreation area for recreation.

Brookshire Grocery Company strives to provide a safe, drug and alcohol‑free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.