Sales Associate

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.

We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type:

Full time

This is an in-office position.

Department:400 Retail Sales and Service

Job Summary:

The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the “IBC Experience”. This includes meeting customer needs by offering bank products and services and establishing new relationships.

Job Description:

ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

Deliver the IBC Experience by providing prompt, efficient, and friendly customer service

Meet customer financial needs by promoting bank products and services through walk in customers, follow up calls, onboarding, aisle time, and outreach activities

Assist with branch opening/closing procedures and dual control

Adhere to policies and procedures of the New Account Opening Process Support Branch Manager with adherence to the Compliance Facility Checklist Maintain branch inventory and supplies

Flexibility to travel and assist other branches

Flexibility to assist and perform teller operation functions

Attend meetings and other events

Maintain individual sales performance goals

Promptly respond to and communicate customer complaints

Assist with on- the- job sales training

Other duties as assigned

SKILLS Problem Analysis Focus on Results Initiative Service  Orientation Focus on Quality Perseverance Resourceful Teamwork Oral  and written Communication Bilingual (English/Spanish) preferred

Computer literate (knowledge of Microsoft programs)
EDUCATION & EXPERIENCE High school graduate or GED equivalent1 + years of experience interacting with people preferred
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