Sprinkler Service Technician

About us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Service and troubleshoot wet/dry/pre-action systems, fire pumps-based fire sprinkler systems, and backflows, including repair and internal inspections of systems.

Follow verbal and written instructions, read and understand complex construction blueprints, diagrams, and specifications used in installation activities.

Carry/move equipment and tools weighing up to 60 pounds. Perform work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet or more.

Maintain a clean and safe work area. Pick up and properly dispose of all trash associated with Johnson Controls Fire Protection work. Wear appropriate safety equipment as required including bump cap/hard hat, safety glasses, cut resistant gloves, face mask and safety toed boots.

Properly secure all Johnson Controls Fire Protection tools and equipment at the end of each work period so as to prevent damage or loss.

Have computer/phone skills - Word, Excel, Outlook and iPhone apps and functions.

Complete and submit time reports and other documents as required.

Bring to the immediate attention of the dispatcher/supervisor of all changes, discrepancies and coordination problems that impair activities or schedules.

Working alternate shifts or weekends to meet customer service on call requirements is required.

Perform other duties as directed.

• 5+ years of documents experience in Fire Sprinkler/Suppression industry.
• Working knowledge of wet, dry and pre-action sprinkler systems, and fire pump systems a must.
• RI Electrical License.
• Must have a clean driving record.
• High School Diploma, or equivalent.
• Follow verbal and written instructions.

• Massachusetts Electrical License.
• NICET is a plus.

HIRING HOURLY RANGE: $30-45 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

If you believe your background warrants consideration beyond the stated range, we encourage you to apply.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Please visit the About Us tab on the Johnson Controls Careers site at

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit  If you are an individual with a disability and you require an accommodation during the application process, please visit