Banking Associate/Marter Avenue; Moorestown
Listed on 2026-07-06
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Finance & Banking
Bank Customer Service
Job Location, Hours, and Compensation
Work Location:
Moorestown, New Jersey, United States of America
Hours:
30 hours per week
Pay: $22.00 - $27.75 USD per hour
Job SummaryThe Banking Associate is a professional in banking who delivers TD's Brand promise at a store location, accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools.
Responsibilities- Process customer transactions on the teller line or platform, including deposits, withdrawals, check cashing, and daily bank operations.
- Open and close personal deposit accounts and handle debit and credit card issues.
- Provide educational advice and consultative support to customers about TD products and services.
- Use TD's systems and tools to acquire and deepen customer relationships, including lead management activities such as creating and managing leads, outbound calls, SMS outreach, and appointment scheduling.
- Conduct teller training and platform training upon hire and follow all compliance and regulatory requirements.
- Manage customer wait times and orchestrate customer walk-in traffic, acting as the first point of contact for inquiries and appointments.
- Ensure all transactions comply with Bank Secrecy Act, Patriot Act, and other internal policies; maintain accurate records and perform cash drawer controls.
- Assist in lobby leadership and represent TD's brand to customers.
- Collaborate with team members and share best practices; actively seek opportunities to improve service quality.
- High school diploma or GED.
- Minimum of 1 year of customer-service experience (volunteer, education, military, or other).
- Teller experience preferred.
- Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
- Excellent communication skills and the ability to be concise, clear, and consistent.
- Demonstrated problem-solving skills and sound judgment in decision making.
- Ability to schedule and prioritize work and to work independently within deadlines.
- Proficiency in Microsoft Office.
- Notary license preferred.
- Availability to work evenings, weekends, and holidays as scheduled.
TD offers a Total Rewards package that includes a base salary within the stated range and variable compensation through incentive plans. Additional benefits include health and well-being plans, retirement savings programs, paid time off (Vacation PTO, Flex PTO, Holiday PTO), banking benefits and discounts, career development opportunities, and recognition programs.
EEO StatementTD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. For accommodations related to the application process, please contact TD Bank US Workplace Accommodations Program at
Physical RequirementsThis role requires frequent standing, walking, and occasional lifting up to 25 lbs. It involves operating office equipment and responding to sound cues in a dynamic retail environment.
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