Security Command Center (SCC) Assistant Manager

SOC Operator
The Security Command Center (SCC) Assistant Manager assigned to the Company Moorestown, New Jersey has responsibility to manage all day-to-day operations,

JOB DESCRIPTION
SOC Operator
The Security Command Center (SCC) Assistant Manager assigned to the Company Moorestown, New Jersey has responsibility to manage all day-to-day operations,
and all personnel assigned to the Security Command Centers (SCCs) in both Newark, NJ and
Moorestown, NJ.
Full time
Tuesday to Saturday
10:00am to 6:00pm
Pay Rate $37.00
Operations:
Specific

Responsibilities and Duties:

The Security Command Center Managers are responsible for, but not limited to, the following

Responsibilities And Duties:

• Assist with the management of day-to-day operations of the Security Command

Centers in Newark, NJ and Moorestown, NJ.

• Required to be on call after hours on a rotating basis to support SCC operations and

Business Assurance & Resilience (CS&P) needs.

• Responsible for ensuring the coordination of maintenance and repair activities for

access control and Closed-Circuit TV (CCTV) systems with the Company’s outsourced
security integrators and other resources internal to PSEG.

• Review subordinate employee recruitment, selection and training, performance

assessment, work assignments, salary, and recognition/ disciplinary actions.

• Ensuring that all shifts are staffed with qualified personnel.
• Supervise training programs that enhance duties, responsibilities, and conduct

operator performance.

• Assist the SCC Manager in managing and planning security operations to safeguard

premises and employees against risk of unauthorized entry, fire, theft, vandalism,
terrorism and criminal activities.

• Assist in the resolution of problems and/or conflicts and maintain open

communication with the CS&P management, including providing regular written and
oral reports to ensure satisfaction.

• Continuous review of existing and new security procedures, to ensure the client has

appropriate control and monitoring features to minimize risks for assigned
responsibilities.

• Assist in the preparation of required daily, weekly and monthly activity reports for

submittal to Company representatives.

• Assist in the establishment of process performance metrics; tracking, analyzing and

reporting performance in terms of quality, safety, cost, and customer satisfaction.

• Maintain flexibility in shift assignments as needed to ensure that job responsibilities

are completed.

• Provide additional services as defined by Company’s authorized personnel.
• Provide support to the internal investigative processes, including the preparation of

access control records and CCTV recordings.

• Assure the maintenance of regulatory compliance for regulations including NERC

CIP.

• Aid in assuring 0 undetected breaches of company property monitored by

the Security Command Center.

• Ensure that operators are alert and fit to perform duty.
• Periodically monitor live video of the Security Command Center to ensure all

operators are alert and attentive to console operations.
Systems Administration And Support:
AMAG NERC Access Control

• Shall consult on area set up and configuration, including implementation of access

control lists.

• Shall assist with the configuration and routing of alarms.
• Shall assist with pre-implementation, acceptance, commissioning, implementation,

and functionality testing.
Dataminr External Situational Awareness Tool

• Shall assist SCC Manager with functions below:
• Maintenance of lists of facilities monitored by the Dataminr (Crime, risk, and

incident data collection application) service.

• Management of alert perimeters for each facility.
• Development and management of alert profiles for Profiles.

AMAG/Symmetry Access Control Integration System

• Shall perform pre-implementation, acceptance, commissioning, implementation,

and functionality testing as needed

• Responsible for development of new procedures and review and update of existing

procedures.

• Shall coordinate remediation with internal and external partners as needed

Regulatory Compliance:

• Shall assist SCC Manager with functions below:
• Shall organize and compile records required to ensure auditable compliance with

regulatory requirements.

• Shall perform audit tasks as requested by CS&P and other…