IT Support Engineer
Listed on 2026-06-27
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IT/Tech
IT Support, Desktop Support, Technical Support, HelpDesk/Support
IT Support Engineer
Responsibilities:
Perform end-user support for desktops, laptops, tablets, mobile devices Deliver AV support and urgent troubleshooting for conference setups Provide VIP-level support and ensure prioritized resolution Execute IMAC, hardware replacements, printer troubleshooting Carry out depot tasks, device imaging, configuration, and inventory handoff Support onboarding/offboarding workflows with IT, HR, and Security Document processes, SOPs, and ticket resolutions in Service Now
Mandatory Locations:
As applicable
Experience:
6–8 years
Required Skills and Qualifications:
Good understanding of endpoint devices and peripherals Familiarity with Service Now, Proxy Pro, and Microsoft Entra Self-Service Basic understanding of network troubleshooting Attention to detail and ability to work independently
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