Administrative Assistant - Police Department

About the Town of Mooresville

As one of North Carolina’s fastest-growing communities, the Town of Mooresville combines innovation, teamwork, and community pride to deliver exceptional public service. Mooresville is a thriving, connected community dedicated to providing outstanding services that foster inclusivity and vibrancy for all. Guided by our PAC-IQ values (People, Agility, Communication, Innovation, and Quality), we empower employees to collaborate, think ahead, and make a meaningful impact every day.

Work alongside a team committed to innovation and collaboration, creating positive change for the community!

We value our employees and invest in their success with a comprehensive total rewards package. Our benefits are among the most competitive in the region and include:

• 5% Town contribution to your 401(k), no employee match required
• Choice of three medical plans, including an HSA plan with Town contributions
• Town-paid life insurance at 1.5× annual salary
• Fully paid short- and long-term disability coverage (up to $8,000 per month)
• Wellness Incentive Program, with a discount of $240 annually on medical premium for participation
• Employee Assistance Program (EAP) offering 24/7 mental health and work-life support
• Volunteer Time-Off: 16 hours per calendar year to volunteer at any approved agency or organization
• Vacation Leave:
  Starting 2026, new hires receive 14 vacation days upfront!
• Holidays:
  Employees accrue 13-14 paid holidays per year
• Floating Holiday and Wellness Day:
  New hires receive one Floating Holiday and one Wellness Day up front each year
• Bereavement Leave:
  Up to five days per occurrence for deaths within the employee’s immediate family
• On-site clinic for eligible employees and dependents coming in 2026!
• Additional perks include down payment assistance, pet insurance, gym reimbursement, and more!

The Administrative Assistant performs a variety of high-level administrative functions to assist the Police department in managing the day-to-day affairs of a large and diverse department. This role is characterized by significant public contact and the responsibility of acting as a primary liaison between the Police Department, other Town departments, the public, and the press.

Unlike specialized administrative roles, this position requires interpreting, developing, and carrying out policies across a broad range of programs and activities. The successful candidate will exercise independent authority and discretionary judgment in interpreting program objectives and may provide supervision to other administrative staff. Work is reviewed primarily for conformance with overall program goals.

• Draft reports and materials that require extensive research and complex interpretation.
• Receive, screen, and review correspondence, assigning items to appropriate staff for reply with specific instructions.
• Write formal letters and detailed reports for the supervisor's final review.
• Serve as a liaison to expedite the flow of information and interpret policies, rules, and regulations for the organization, the public, and the press.
• Control the department agenda and coordinate arrangements for meetings, conferences, and workshops.
• Process invoices and reconcile financial records for the unit.
• Attend meetings as a participant or as a representative of management.
• Establish and maintain administrative procedures for the unit.
• Provide supervision and guidance to other administrative staff as required.
• Perform other related duties as requested.

• An Associate’s Degree in office technology or business from an accredited community college and five to seven years of directly related experience.
• OR a High School Diploma or GED and seven to nine years of directly related experience.
• OR an equivalent combination of education and experience.