Patient Experience Coordinator

Patient Experience Coordinator

Mooresville, NC | Administrative Position

Become a valued team member for a dynamic, growing, fast‑paced oral surgery practice where you are encouraged to learn and grow! Our world‑class team includes highly skilled oral and maxillofacial surgeons dedicated to providing outstanding care and service to all of our patients. We offer exceptional benefits: 401(k) with match, eight paid holidays, and a generous PTO accrual that starts right away!

Pay ranges noted are autogenerated by Indeed and are not Flagship’s evaluation of pay which is a consideration of job experience, certifications, etc.

Be in a role that provides the first impression in delivering an exceptional patient experience. The Patient Care Coordinator promotes communication throughout the Practice, performs clerical & administrative duties, thrives on organization, and is meticulous with record keeping.

• Provide oversight of the waiting area, greet patients as they arrive, and get them ready for their appointment.
• Update patient records, obtain new/updated insurance information, prepare patient chart and notify clinical team of patient arrival.
• Keep the clinical team updated on the daily schedule and maintain efficient Practice flow.
• Answer incoming calls, take & relay messages, reschedule appointments as needed, answer general questions, and return missed calls.

• High school diploma or equivalent
• 1–2 years clerical experience
• Prior dental or medical front‑office experience

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