IT (includes 802.11 Instructional Trainer

Job Title

A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients.

This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario-based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office.

Duties & Responsibilities:

• Provide PC-related issue resolution.
• Maintain inventory and perform updates.
• Manage network infrastructure, including routers, switches, firewalls, and load balancers.
• Set-up and maintain an LDAP server for user accounts.
• Set up and maintain Virtual Machine servers.
• Ensure server room management (backups, updates, security patches).
• Implement shared file storage solutions with user access controls.
• Define and manage user permissions for file shares.
• Support employee desktops and laptops (OS installation, updates, troubleshooting).

Instructional Duties:

• Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis).
• Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup).
• Design, develop, deliver, evaluate, and modify courses to meet student needs.
• Collaborate with faculty, staff, students, and clients to design training programs.
• Create and maintain standardized system images for student computers.

Requirements:

• Secret Clearance Required
• Top Secret Clearance Required
• Military experience desired