Assistant Spa Manager

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources
• 401(k) matching
• Dental insurance

Immediately seeking ' Assistant Spa Manager' for a well established spa and a leading national brand in the wellness based franchise industry! (SPA MANAGEMENT experience highly desired)

Are you ready to take on the exciting opportunity of being a Spa Manager at Hand & Stone Massage and Facial Spa in Mooresville, NC (Lake Norman Area)?

Ready to lead our upcoming spa to success? As the Spa Manager at Hand & Stone Massage and Facial Spa in Mooresville, NC (Lake Norman Area), you'll be at the forefront of ensuring unparalleled customer service, establishing a strong local presence, growing our membership base, nurturing a winning team, and reaching our business and revenue targets. If you're passionate about delivering an exceptional customer experience and achieving sales goals, we're eager to hear from you!

Growth Focused Leadership - The assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture.

Member Conversion and Customer Service-As a key member of the management team, you will lead by example in delivering exceptional guest experiences. You enjoy connecting with clients to provide personalized membership and service recommendations, while effectively coaching and motivating the sales team to achieve goals.

Promote Health and Wellness – You are passionate about (or eager to learn) the benefits of massage therapy and skincare services. You take pride in educating guests and members about services, enhancements, products, and memberships that support their wellness journey.

Multi-Tasking Expertise You bring hands‑on experience managing or supporting daily spa operations—such as appointment scheduling, payroll, inventory, reporting, and maintaining a clean, organized work environment. You thrive in a dynamic setting that requires efficiency and attention to detail.

Passion to Drive Results – You understand how your actions impact business performance and adapt your approach to meet operational and sales objectives. You’re flexible with scheduling and available to support the business during evenings, weekends, and peak hours.

Proactive not Reactive
- You embody a proactive mindset—anticipating needs, solving problems early, and taking initiative without delay. You bring a positive “can‑do” attitude, consistently following through and ensuring tasks are completed on time.

• Have 3+ years of experience in the salon, spa, retail, upscale fitness, or hospitality industry.
• Able to achieve sales targets and enjoy building a successful and inspired sales team that achieves their targets.
• Possess a passion for promoting the benefits of massage, skincare, and wellness.
• Able to maintain a flexible schedule that includes nights and weekends.

• Annual Compensation $45,000 - $60,000 (including competitive BONUS, huge earning potential)
• Colonial Life health insurance
• 401K
• Paid Time Off
• Complimentary spa services
• Training and development, along with growth opportunities
• Employee discounts on services, products, childcare, and more!
• Free snacks

Franchisees are responsible for their employees, including hiring and supervising employees. Hand and Stone Franchise Corp. is not the employer of a franchisee's employees. To the extend Hand and Stone Franchise Corp. provides a franchisee with sample documents or other assistance, the franchisee has discretion to make all decisions about its employees.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.