Supervisor - Load-Unload Department Shift

Supervisor - Load-Unload Department - A-Shift (6:30am to 6:45pm)

Job Category
:
Production

Requisition Number
: SUPER
002844

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• Posted :
  February 20, 2026
• Full-Time

Showing 1 location

Mooresville, NC 28115, USA

Date Posted: 2-20-2026

Date Removed: 2-27-2026

Department:
Load/Unload

Pay Grade: EX06

Shift: A-Shift

Reminder:
If you apply for a position and it is offered to you,and you decline the position, you will have to wait 6 months before posting for another position.

Posting for a position after the deadline will disqualify you. (If posting is not able to be removed as soon as the 5pm deadline.)

LATERAL MOVES ARE NOW ALLOWED WITH THE REVISED JOB BID SYSTEM.

This requisition will be posted on the NGK recruiting board for 7 days. Members should also consider the following requirements before applying for a position.

• You must be on your current job for one (1) year if your job grade is 7 or lower.
• You must be in your current job for a minimum of two (2) years for job grades 8 or higher due to the more technical nature of the jobs.
• No disciplinary actions within the last year (low level points warnings may be waived if there are special circumstances that can be, or are, documented).
• Meet the minimum requirements of the open job description.
• Completion of the current learner’s assessment and other training requirements.
• Completed Career Readiness Certificate (CRC).

Members should be mindful of the shift, area, and job duties before applying for a job so as not to risk a six-month waiting period to apply for a future opportunity. The members should carefully consider all these factors to avoid rejecting a job offer.

POSITION SUMMARY

The Supervisor supervises technical leads and team members involved in production, assembly, fabrication, finishing or maintenance operations. The Supervisor plans and assigns work; implements policies and procedures; and recommends improvements in production methods, equipment, operating procedures and working conditions. He/she will effectively balance quality, productivity, costs, safety and morale to achieve positive results in all assigned areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned):

• Supervises all processes in the assigned area(s) to ensure safe and efficient operations as it relates to quality and productivity.
• Balances quality, productivity, cost, safety and morale to achieve positive results in all areas. Work to continuously improve in all areas.
• Track absenteeism, timekeeping and Paid Time Off (PTO) of all members on their assigned shift.
• Coordinates resources to address, troubleshoot and promptly resolve process related issues in order to minimize downtime and maximize productivity.
• Responsible for the completion of required training and training records of all members of their assigned shift
• Resolves employee issues through the proper channels, utilizing successful conflict resolution methods and fairly exercising the progressive disciplinary process as necessary.
• Manages area performance measures, targets and objectives; provides regular progress reports; and facilitates continuous improvement through Kaizen activities, cross-departmental teams, special projects and initiatives, as assigned.
• Works to ensure positive employee relations and work environment through effective communications; addresses employee concerns promptly, through the fair and consistent administration of company policies.
• Provides employee coaching and development by coordinating the time and resources available to meet identified training needs and approved developmental opportunities.
• Supports all safety initiatives; adheres to and enforces all safety policies; takes the lead in accident investigations for the assigned area(s); coordinates immediate responses to workplace injuries; and works closely with guards on matters of plant security. Performs accident investigations.
• May assist with employment decisions and hiring recommendations working in conjunction with Human Resources and the Area Manager.
• Works closely with other groups such as Quality and Production Planning to ensure proper inventory levels; and consistently meets customer quality and production demands.
• Participates in PM (Preventive Maintenance); MMOL (Machine Maintenance Operator Leader); and G5S (Global 5S: Sort, Set in Order, Shine, Standardize, Sustain) activities, as needed.
• Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials

III. SUPERVISORY RESPONSIBILITIES

• The Supervisor has supervisory responsibilities in the assigned area(s).

IV. REQUIRED COMPETENCIES

• Customer Focus:
  Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction.
• Development of Subordinates:
  Provides…