Enfermera Registrada, Enfermera Titulada, Especialista en Atención Clínica Ambulatoria

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Mooresville, NC | Full-Time | $28-$40/hr + Performance Bonus

Ascend Health and Wellness is a fast-growing outpatient medical practice specializing in hormone optimization (BHRT), weight loss medicine, peptide therapy, and preventative care. Our model blends personalized medicine with efficient systems and a high-touch patient experience. We have been dedicated to providing top-tier healthcare services for over 4 years. Our commitment to patient-centered care and innovative wellness solutions has earned us the trust and loyalty of our community.

This is not a traditional RN role
. We are hiring a high-performing Clinical Care Specialist to operate as an extension of the provider—managing triage, patient care, communication, and clinical coordination in a fast-paced, protocol-driven environment with nuanced cases. You will play a direct role in patient outcomes, retention, and overall experience.

• Manage high-volume patient communication (phone + portal) with efficiency and professionalism.
• Triage concerns, determine what requires escalation vs. independent handling, and act decisively within scope.
• Review charts, labs, and patient history to support clinical decision‑making and provider workflow.
• Coordinate refills, lab orders, and treatment follow-ups under provider guidance.
• Educate patients on treatment plans, injections, and lifestyle modifications.
• Monitor patient progress and proactively identify risks to outcomes or retention.
• Maintain precise, timely documentation.

• Prefer step‑by‑step direction over independent decision‑making.
• Are uncomfortable making clinical judgment calls within established protocols.
• Struggle with high communication volume or fast‑paced environments.
• Prefer highly structured or slower‑paced roles.

• $38-$42+/hour based on experience and clinical capability + up to 5% quarterly performance bonus based on measurable KPIs including patient satisfaction and retention, response timeliness to patient inquiries, clinical documentation and task completion.
• Health/Dental/Vision
• STD/LTD/Life Insurance
• 401(k): 6% employer match (2-year vesting)
• PTO: 10–20 days based on tenure + six paid holidays

• Monday–Friday, in person, approximately 8:30am–5:00pm.
• Schedule flexibility may be available based on performance and role ownership.

• Active North Carolina RN license.
• Experience with IM/SQ injections and patient education.
• Experience managing patient communication via EMR/portal systems.
• Strong critical thinking and ability to follow clinical protocols.
• Ability to operate independently with minimal oversight.
• High attention to detail and accountability.

• 2+ years outpatient medical care in primary care, urology, OBGYN, endocrine, or concierge medicine experience.
• Comfortable managing patient communication independently.
• Demonstrated clinical judgment (not just task execution).

• Direct impact on patient outcomes—not just task completion.
• High level of trust, autonomy, and responsibility.
  
  Opportunity to grow with a rapidly scaling practice.

If you’re someone who thrives in a fast‑paced environment, takes ownership of your work, and wants to play a meaningful role in a growing healthcare practice, we encourage you to apply.