Quality Engineer

Position Overview

MSI Defense Solutions is seeking a Quality Engineer to support the development, implementation, and continuous improvement of quality systems, manufacturing processes, inspection activities, supplier quality activities, and product compliance requirements.

This position plays a critical role in ensuring products meet customer requirements, engineering specifications, regulatory standards, contractual requirements, applicable quality standards, and internal procedures. The Quality Engineer will support manufacturing and inspection operations, assist with quality planning, drive corrective actions, support First Article Inspection activities, review quality records, and help ensure objective evidence is complete, accurate, and traceable.

The Quality Engineer will work closely with Quality, Engineering, Production, Supply Chain, Program Management, suppliers, customers, and government representatives as needed to resolve quality issues, improve manufacturing processes, reduce defects, and support delivery of high-quality products for the warfighter.

The Quality Engineer reports to the Quality Manager. This position requires a full-time work week spent in the shop and office in Mooresville, NC. The regular work schedule is Monday through Thursday, 6:00am to 4:30pm. The employee must be flexible to work additional hours as needed based on project requirements, production needs, customer requirements, and deadlines.

• Develop, implement, and maintain quality processes, procedures, and work instructions, inspection methods, and quality documentation to support manufacturing, inspection, supplier quality, and engineering operations.
• Review engineering drawings, specifications, technical data packages, customer purchase orders, contracts, statements of work, quality clauses, and related flowdown requirements to identify applicable inspection, documentation, certification, traceability, and acceptance requirements.
• Provide technical support to receiving inspection, in-process inspection, final inspection, production, engineering, supply chain, and program management to resolve drawing interpretation, inspection method, documentation, and acceptance questions.
• Develop inspection plans, quality control plans, and documented inspection criteria based on engineering drawings, specifications, customer requirements, and contractual requirements.
• Support development and review of dimensional inspection methods using hand tools, gauges, portable arms, 3D scanners, fixtures, and other inspection equipment as applicable.
• Conduct root cause analysis and corrective action investigations for internal, supplier, and customer quality issues.
• Lead corrective action activities, including containment, root cause analysis, corrective action planning, implementation follow-up, and effectiveness verification.
• Support customer inspections, government inspections, source inspections, production readiness reviews, and other quality-related reviews as required.
• Support, prepare, review, and/or approve First Article Inspection documentation, including ballooned drawings, AS9102 forms when required, objective evidence, dimensional results, material certifications, process certifications, and customer or source inspections.
• Support the review, documentation, containment, investigation, and disposition of nonconforming material through the Nonconformance Report (NCR)/Material Review Board (MRB) process in accordance with company procedures and approval authority.
• Coordinate supplier quality activities, including supplier nonconformances, supplier corrective actions, corrective action follow-up, supplier documentation review, certificate of conformance review, material certification review, and supplier performance monitoring.
• Monitor manufacturing and inspection processes to identify opportunities to improve quality, efficiency, consistency, and defect prevention.
• Analyze quality data, defect trends, NCRs, supplier performance, inspection results, and other quality metrics to support continuous improvement initiatives.
• Participate in design reviews, manufacturing planning, production readiness activities,…