Fiber Internet Support Specialist – Customer Success
Job in
Moorpark, Ventura County, California, 93020, USA
Listed on 2026-07-17
Listing for:
Aspire Fiber, LLC
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Aspire Fiber is seeking a Customer Support Specialist to be the first point of contact for customers, handling inquiries, billing questions, and basic technical troubleshooting. You will work across phone, email, chat, and ticketing systems, document interactions, and escalate complex issues when necessary, while building product knowledge and delivering a positive, helpful experience.
This role emphasizes clear communication, problem-solving, and a customer-first mindset, with opportunities for
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