Store Helper

Job Details

Job Location:

NSC-Morehead City Family Store - MOREHEAD CITY, NC 28557

Salary Range: $10.10 - $10.10

Job Category:
Store

Job Summary:

Receives, sorts, prices and prepares donated items for display in the store; determines suitability and pricing of items based on established standards; assists in maintaining the orderliness and cleanliness of the store and sorting room area; assists store customers in donating and selecting store items; responds to customer questions.

• Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked; maintains warehouse area in a neat and orderly manner; cleans floors, tables and work areas.
• Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customers have handled.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.

• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area; assists with hauling donations to the storage area as needed; prepares and provides tax receipts as needed.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.

• Receives, inspects, sorts, and prices donated items such as clothes, shoes, household items, bric-a-brac, etc. according to the category and condition; selects items suitable for store display and distributes same to appropriate area for further sorting and/or pricing; discards items in accordance with established procedures.
• Tags items with specially coded tickets and/or prices in accordance with established procedures; hangs clothes on hangers and places same on clothes racks.
• Packs items in boxes and marks boxes accordingly; assists in transporting boxes to appropriate storage area; lifts and carries items to the appropriate destination for further processing, storage or displaying in store.
• Prepares non-suitable clothes for the baler.

• Inspects donated items to ensure they can be used according to established policies and procedures.
• Performs other duties as assigned.

• Hand Truck
• General Office Equipment
• Pricing Equipment

• Knowledge of effective customer service techniques.
• Knowledge of the principles and practices of basic mathematics.
• Ability to work effectively and cooperatively with co-workers.
• Ability to present a positive and professional image of The Salvation Army.
• Ability to prepare and maintain reports in an accurate, complete, and timely manner.
• Ability to work independently and with limited supervision.
• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability to perform continuous walking, stooping, standing, and some climbing.

No formal education or experience required.

None.

• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability to perform continuous walking, stooping, standing, and some climbing.
• Duties are usually performed standing. Standing may be relieved by brief or occasional periods of sitting.
• Moderate physical effort required associated with sitting, walking, standing, lifting, bending, reaching, twisting, pushing, pulling, and carrying light to heavy objects (up to 75 lbs.) frequently.
• Work is sometimes performed in a normal store where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
• Work is sometimes performed in a normal warehouse environment where there are physical discomforts associated with changed in weather or discomforts associated with noise, dust, dirt, and the like.