Assistant Director, Student Housing

Assistant Director, Student Housing

The department of Housing & Residential Education at Morehead State University is accepting applications for a full-time position as an Assistant Director, Student Housing. The anticipated start date is September 1, 2026. Morehead State University is located in Morehead, KY, a designated Kentucky Trail Town, nestled in the Daniel Boone National Forest, in close proximity to Cave Run Lake. This location provides opportunities for a wide range of outdoor recreation activities.

Morehead State University is recognized as one of the top public universities in the South by U.S. News & World Report. Additionally, Morehead State University is relatively close to a number of larger cities including Lexington, KY, Louisville, KY, and Cincinnati, OH. Morehead State University delivers a strong and affordable education for friendly, ambitious students who thrive in a student-focused learning environment defined by small class sizes and faculty committed to teaching and student success.

Responsibilities:

• Oversee housing assignments, contracts, room changes, check-in/check-out processes, and occupancy management across all residential communities.
• Develops and manages housing application and assignment processes for the academic year, summer, and break housing.
• Coordinate damage assessments, move-out billing, and final charge processing with residence life and facilities partners.
• Provides responsive support to student inquiries and concerns regarding housing applications, assignments, billing, and processes.
• Manages housing waiver requests in alignment with the University's Residency Policy.
• Serves as the primary administrator for Adirondack (The Housing Director) and leads related projects including upgrades, module implementation, and system optimization.
• Ensure accurate data management and integration across key university systems.
• Acts as the liaison with campus IT, third-party vendors, and other departments to support effective system use and data exchange.
• Provides training and technical support to staff and end users; maintains clear documentation of procedures and processes.
• Develops and maintains regular reports and dashboards for housing occupancy, retention, trends, and strategic planning.
• Supports audit and compliance efforts by partnering with Residential Education on room condition and key control processes.
• Partners with the Assistant Director for Residential Education and facilities teams to address year-round housing facility concerns.
• Coordinates the opening and closing of residence halls each semester in collaboration with Housing Operations and Residence Life staff.
• Maintains accurate and timely records of housing assignments, occupancy, and billing in all relevant systems.
• Collaborates on the creation of student communications, marketing materials, and housing-related website content.
• Works closely with partners in Facilities, IT, Billing & Administrative Services, Residence Life, and other campus departments to ensure seamless housing operations.
• Participate in departmental and university committees focused on data management, technology, retention, and strategic initiatives.
• Serves in the professional on-call duty rotation, responding to after-hours emergencies and supporting student crisis response as needed.
• Contributes to ongoing training and professional development for Housing & Residential Education staff.

Requirements:

• Bachelor's degree.
• Minimum of three (3) years progressive responsibility and successful experience in student housing or a related field.
• Demonstrate a clear understanding of student development theories and have the ability to apply the theories in practical situations.
• Must possess excellent written and verbal communication skills, and demonstrate a strong client service orientation.
• Demonstrate computer proficiency with standard office applications.

Preferred Qualifications:

• Masters degree preferred.
• Experience with The Housing Director or related housing software.
• Experience with Colleague application.
• Experience using assessment related software.

Sponsorship:

This position is not budgeted for Visa Sponsorship.