Targeted Case Manager - iHOPE

Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ancestry, age, disability, pregnancy status, victim status, marital status, member of the armed services or covered veteran status, or any other status that is protected by applicable federal, state, and/or local laws.

This policy includes, but is not limited to: recruitment, employment, promotion, demotion, transfer, termination, compensation, benefits, layoffs, training, and social and recreational programs.

$35,000 - $39,375

Full-Time

• Bachelor’s degree in Human Services or a related field required

• Utilize evidence-based models including Wraparound, Person-Centered Planning, Family Psychoeducation, Coordinated Specialty Care (CSC), and Care Coordination to support clients and families
• Facilitate team development and guide the creation of collaborative, comprehensive care plans
• Assist clients and families in identifying goals, strengths, needs, and barriers to treatment
• Link individuals and families with community resources, supports, and services as appropriate
• Facilitate or co-facilitate quarterly team meetings to ensure continuity and coordination of care
• Collaborate with interdisciplinary teams, providers, schools, and community partners to support positive client outcomes
• Assist the Program Director with outreach efforts, community education, and program fidelity measures
• Maintain accurate documentation and records in accordance with agency policies and applicable regulations
• Participate in required trainings, meetings, and supervision
• Travel within the service area as needed to meet with clients, families, and community partners
• Provide services and coverage across all ten (10) counties within the FIVCO and Gateway regions
• Perform all other duties as assigned

• Minimum of one (1) year of post-graduate paid experience working directly with the target population
• Strong understanding of recovery-oriented and family-centered service approaches
• Ability to work effectively with diverse populations and identify individualized needs and supports
• Knowledge of evidence-based practices and care coordination principles preferred
• Strong communication, organization, teamwork, and collaboration skills
• Ability to build positive working relationships with consumers, families, and community agencies
• Flexibility and adaptability in a fast-paced work environment

• Completion of required trainings including SED, SMI, iHOPE CSC, and additional trainings as directed by the agency required within designated timeframe