Accounts Receivable Specialist

- Manage a defined portfolio of customer accounts, maintaining up‑to‑date insight into payment activity, aging, credit status, disputes, and collection commitments.

- Conduct regular aging reviews and perform targeted collection outreach based on risk level, payment terms, and organizational priorities.

- Communicate professionally and persistently with customers regarding overdue balances, remittance details, deductions, disputes, and promised payment dates.

- Record all collection actions, customer interactions, commitments, and dispute details in the ERP or designated tracking system with complete accuracy.

- Investigate and resolve billing discrepancies, short pays, unapplied cash, credit memos, and other account issues promptly.

- Apply payments, credits, adjustments, and unapplied cash accurately to customer accounts and invoices.

- Research incomplete or missing remittance information and clear unapplied or misapplied cash quickly.

- Reconcile customer accounts monthly—or more frequently for high‑risk or high‑volume accounts—and ensure the AR subledger aligns with the general ledger per close deadlines.

- Maintain complete, auditable support for reconciliations, journal entries, adjustments, write‑offs, and account corrections. Intercompany Receivables:

- Reconcile assigned intercompany receivable and chargeback accounts monthly and maintain documentation for outstanding balances.

- Monitor intercompany payment activity and coordinate transfers to keep balances current.

- Escalate aged or disputed intercompany items with clear summaries of root cause, actions taken, and recommended resolution. Reporting, Analysis &

Risk Management:

- Participate in monthly AR reviews with leadership, providing detailed aging analysis, reconciliation updates, unapplied cash status, dispute summaries, and other key exceptions.

- Track delinquency trends, DSO, high‑risk accounts, and overall collection performance.

- Deliver concise, accurate reporting on overdue balances, collection progress, customer disputes, and issues affecting cash flow.

- Escalate collection barriers proactively rather than waiting for scheduled review cycles.

- For escalated matters, clearly outline the customer, balance at risk, aging, root cause, actions completed, expected resolution timing, and recommended next steps.

- Recommend credit holds, payment plans, escalations, doubtful‑account allowances, or write‑offs when supported by account data and company policy.

- Identify recurring issues in billing, cash application, customer master data, or related processes and propose practical improvements. Escalation Expectations:

- Elevate significant collection risks, unresolved disputes, missing documentation, system issues, or approval delays promptly to management.

- Escalate when issues cannot be resolved through standard follow‑up, may delay collection, or impact cash flow, reporting, or bad‑debt exposure.

- Maintain an updated action log for major past‑due or disputed accounts, including owner, next steps, deadlines, and escalation history.

- Provide weekly updates on material collection risks—or more frequently when urgency or financial impact requires it.

- Communicate issues early, factually, and constructively, focusing on ownership and recommended actions.

Collection, accounts receivable, aging report, pivot tables, V-lookups

Collection,accounts receivable,aging report,pivot tables,V-lookups

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Skills:

B2B Collections, full-cycle accounts receivable, Excel (pivot tables, vlookups); reconciliations Duration: 3-6 months Why is position open: due to workload, behind on collections and need additional support to get caught up Years of exp: 3-5+ years Excel: pivots, lookups,…