Automotive Receptionist

Job Details

Job Location:

Team Morganton - Morganton, NC 28655

Position Type:
Full Time

Salary Range: $15.00 - $18.00 Hourly

The Receptionist at Team CDJR of Morganton serves as the first point of contact for clients and visitors, ensuring a welcoming and professional atmosphere. This role is pivotal in managing front desk operations, providing excellent customer service, and supporting administrative tasks to facilitate smooth business operations.

• Greet and welcome clients and visitors with a positive and professional demeanor.
• Answer, screen, and direct incoming phone calls to the appropriate departments or personnel.
• Maintain the reception area, ensuring it is tidy, organized, and presentable at all times.
• Assist with scheduling appointments and managing calendars for staff members.
• Handle incoming and outgoing mail and deliveries, distributing them to the correct recipients.
• Provide general administrative support, including data entry, filing, and document management.
• Assist in coordinating meetings and events, preparing necessary materials and refreshments.
• Respond to customer inquiries and provide accurate information about services offered by Team CDJR of Morganton
• Collaborate with team members to ensure efficient office operations and customer satisfaction.
• Uphold company policies and procedures while maintaining confidentiality of sensitive information.

• High school diploma or equivalent required.
• Additional certification in office administration or related field preferred.

• Minimum of 1 year of experience in a receptionist or customer service role.
• Experience in an automotive dealership or similar environment is advantageous.
• Familiarity with multi-line phone systems and office equipment.

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to maintain a professional demeanor and appearance.
• Strong customer service orientation and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Attention to detail and problem‑solving skills.