Digital Learning Specialist

Position Information

Posting Number  Position Title Digital Learning Specialist Open Date 12/15/2025 Close Date Open Until Filled Yes Full or Part Time Full Time Permanent or Temporary Permanent

Job Summary

The Digital Learning Specialist will be a member of the Center for Teaching & Learning (CTL) staff working under the direction of the CTL Director. With the goal of improving student success, the Digital Learning Specialist will support faculty as they design, develop, and evaluate educational content in distance learning and digital settings. The Digital Learning Specialist will also serve as the primary administrator for the college's Learning Management System (LMS).

Job Duties

* Learning Management System Administration (35%). Collaborate with Director of Center for Teaching and Learning with leading LMS administration.

* Administer the creation and maintenance of courses and instructor, staff, and student accounts in the LMS.

* Ensure that courses are appropriately backed up and storage limits are not exceeded.

* Maintain and update Learning Tools Interoperability (LTI) and LMS plugins.

* Troubleshooting and Helpdesk (20%). Collaborate with Student Services and Information Technology departments to provide digital learning helpdesk and support for faculty, staff, and students.

* Content and Course Development (10%). Consult and collaborate with faculty to co-create digital content to enhance instruction and to support the attainment of student learning outcomes. Assist Director of CTL with course development, course format conversion, and course review.

* Evaluation (10%). Evaluate teaching and learning technologies and tools; provide guidance to faculty, staff, deans, and Director of CTL for evaluating and adopting digital course materials for platform compatibility and single sign-on access.

* Accessibility (5%). Collaborate with faculty and Office of Career, Counseling, and Accessibility services to ensure digital learning content meets current ADA and WACG standards.

* Integration (5%). Collaborate with Information Technology department to ensure integration of software and learning tools and platforms.

* Training (5%). Develop policies and procedures manuals, professional development and training, and tutorial videos to support faculty and staff in updates to LMS and other digital learning systems.

* Maintain Knowledge (5%). Participate in regular professional development to stay current in best practices related to learning management system, educational technology, and related topics that drive course improvement and student success.

* Other Duties as Assigned (5%).

Minimum Qualifications

* Bachelor's degree.

* Knowledge of instructional technology and learning management systems.

* Excellent oral and written communication skills.

* Ability to work collaboratively with a variety of faculty and staff.

* Ability to provide high quality customer service to students, faculty, and staff in a helpful and patient manner to solve technical problems.

Preferred Qualifications

* Bachelor's degree in education, computer science, information technology, or related major.

* Experience in community college setting.

* Experience with Colleague, Informer, Watermark, and other systems used in the North Carolina Community College System.

* Proficiency with digital content creation tools and standard instructional technology hardware and software.

* Knowledge of principles of adult learning and instructional design, including learning styles, best practices for teaching and learning, and distance learning theories and practices.

Special Instructions