Office Assistant -Human Services-BFA-Region -McDowell

Nature of Work

Under general supervision. The employee will serve as receptionist, telephone operator, and file clerk on a rotating basis.

Responsibilities include:

• Answering telephone calls, screening calls, taking messages and complaints, and providing general information to callers.
• Receiving, sorting, and distributing incoming and outgoing mail.
• Operating office equipment such as adding machine, calculator, postage meter, fax, copier, and mail machine.
• Typing documents from written or voice‑recorded dictation.
• Compiling records and reports.
• Maintaining, processing, sorting, and filing documents alphabetically.
• Assisting all sections of the office with clerical duties, including Income Maintenance and WV Works.
• Processing incoming and outgoing mail on a rotating basis.

Mandatory overtime is an essential function of this position.

Training: Graduation from a standard high school or the equivalent.

Experience: Two years of full-time or equivalent part-time paid experience in routine office work.

Substitution: College hours, related business school, or vocational training may be substituted through an established formula for the required experience.

McDowell County