Front Desk Receptionist

Filling out application in person in MANDATORY. You will not be seen for an interview unless you come in- person to fill out an application. If you come in Mon - Fri 9am - 2pm we will interview you on the spot.

Candlewood Suites®, part of the IHG® (Inter Continental Hotels Group) brand family, offers a comfortable, home-away-from-home experience for long-term travelers. With spacious studio and one-bedroom suites, fully equipped kitchens, large work spaces, and the 24/7 Candlewood Cupboard for everyday needs, our hotels are designed for convenience and independence. With over 300 locations worldwide, our guests also enjoy access to IHG One Rewards, a leading hotel loyalty program.

At Candlewood Suites®, we are dedicated to providing a welcoming and personalized experience for every guest.

This is a full time, on-site Front Desk Receptionist role located in Morgantown, WV. The Front Desk Receptionist will be responsible for greeting guests, managing check-ins and check-outs, answering phone inquiries, and providing exceptional customer service. The role also involves performing clerical tasks, managing reservations, and addressing guest concerns to ensure a positive and seamless guest experience.

• Strong skills in Receptionist Duties and Clerical Tasks to handle front desk operations effectively
• Proficiency in Customer Service and Communication to assist and engage with guests professionally
• Excellent Phone Etiquette to manage incoming calls and maintain a positive image of the hotel
• Ability to multitask and handle administrative tasks efficiently in a fast-paced environment
• Basic computer skills and familiarity with reservation systems is a plus
• High school diploma or equivalent preferred