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Patient Concierge & Front Desk Specialist
Job in
Morgantown, Monongalia County, West Virginia, 26501, USA
Listed on 2026-07-16
Listing for:
Charleston Area Medical Center
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Charleston Area Medical Center is seeking a Concierge Guest Services professional for Mon Medical Center Main Campus. The role focuses on creating a positive first impression, assisting patients and visitors, and serving as a liaison across hospital departments.
Responsibilities include greeting guests, providing information, guiding to services, answering questions in person or by phone, and following up on concerns to ensure prompt resolution. A strong customer-service mindset is essential.
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