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Government Services CSR: MFA & Helpdesk Specialist

Job in Morgantown, Monongalia County, West Virginia, 26501, USA
Listing for: Strategic Operational Solutions, Inc
Full Time position
Listed on 2026-08-26
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Government
    Bilingual
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Strategic Operational Solutions, Inc (STOPSO) seeks a Customer Service Representative to serve as the front-line link for the organization, answering public inquiries about a wide range of Government programs and services. The role may be onsite at a Government facility or contractor site.

You will respond to inquiries via phone and email, use the CRM and knowledge base, and document interactions. The position requires clear communication, reliability, and the ability to work within a defined

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