Director, Event Technology I - Marriott Morgantown Waterfront

Encore Global -  - Responsibilities:
Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention;
Perform and direct daily floor operations including scheduling and equipment setups, operation, and strikes;
Drive results by managing an efficient and profitable operation with focus on revenue maximization and profitability;
Act as the solo on-site technician for events, if necessary;
Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities