Intake Service Coordinator

Catholic Charities West Virginia

JOB TITLE: Intake Service Coordinator
OFFICE: West Virginia Birth to Three
DEPARTMENT: Catholic Charities
SUPERVISOR’S

TITLE:

Program Director-Regional Administrative Unit
CLASSIFICATION: Level 02
STATUS: Non-Exempt

At Catholic Charities West Virginia (CCWVa), we have a culture deeply rooted in Catholic social teaching and respect all Catholic beliefs and practices.
The Intake Service Coordinator, of Birth to Three Regional Administrative Unit, as a member of Catholic Charities West Virginia, is committed to advancing the mission of Jesus Christ, consistent with the core purpose and Gospel values enunciated in the Catholic Charities Code of Ethics.
The Intake Service Coordinator for the Birth to Three Regional Administrative Unit is responsible for accurately assessing, implementing, and updating a family’s need for Birth to Three services based on eligibility requirements.

• Assist clients with locating service coordinators.
• Meet with families to determine eligibility by completing home visits.
• Complete intakes and application process with clients.
• Coordinate or participate in Child Find Activities, health fairs, etc.
• Continually monitor and verify clients’ needs for services.
• Update records as needed, keep accurate documentation of activities.
• Complete monthly reports reflecting the activity in current caseload.
• Act as liaison between clients and service coordinators and direct service providers.
• Work within time frames set by OMCFH & DHHR for new applications, development of IFSP’s, connection of families to service coordinators.
• Contacts families after referral – by phone/letter/home visit.
• Completing face to face interview with family/caretaker to identify family’s concerns.
• Assist the family to identify practitioners to participate in evaluation and assessment activities related to their concerns.
• If appropriate, completing activities to determine the family’s role in the evaluation and/or assessment process.
• If appropriate, identifying potential natural environments and daily routines which evaluation and assessment activities should occur.
• Confirming availability for evaluations with family selected practitioners.
• Communication with all members of the child’s team throughout and up to the completion of the Individual Family Service Plan – IFSP.
• Reviewing existing documentation including medical records, previous developmental assessments,
• screening results and sharing with other members of the child’s evaluation/assessment team.
• Assure that all members of the evaluation team have copies of the Intake Form and other relevant information prior to evaluation or assessment.
• Facilitation and manual completion required paperwork for initial meeting with family and all team meetings up to and including the Eligibility and IFSP.
• Adherence to all West Virginia Birth to Three timelines as they relate to eligibility determination.
• Uploading information to the WV Birth to Three online system.
• Assisting the evaluation team to provide the family with an eligibility statement that includes a review of pertinent records, reports the child’s status in five developmental domains and the status of the child’s eligibility, including categories in which the child is eligible.
• Coordinating additional assessment activity if needed in order to proceed to development of the Initial Family Service Plan (IFSP) including assisting families to select practitioners.
• Coordinating any and all transition procedures for the child and their family including a transition plan and resources according to state and federal guidelines.

• Collaborate with OMCFH & DHHR monitoring personnel.
• Offer technical assistance to clients and providers.
• Provide program information to clients and providers.
• Records complaints lodged against clients and/or providers and refers them to the appropriate supervisor.
• Record contacts with clients, service coordinators, and direct service providers.
• Maintain confidentiality at all times.
• Maintain accurate records of Birth to Three clients.
• Travel as required to provide for client needs.
• Meet with Social Services and public agencies to foster awareness and…