Department Support Specialist

Department Support Specialist page is loaded## Department Support Specialist locations:
Operations Support Center time type:
Full time posted on:
Posted Todayjob requisition :
JR26-30205## Welcome! We’re excited you’re considering an opportunity with us!

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Provides technical expertise with computer network, hardware and software for correct, complete and concise data to support the Department. Develops and ensures the accuracy and quality of collected data as well as its security.
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* MINIMUM QUALIFICATIONS:

**** EDUCATION, CERTIFICATION, AND/OR LICENSURE:
** 1. Associate’s degree in information technology or related field
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* EXPERIENCE:

** 1. Three years of desktop PC support or data analytical experience in enterprise computing.
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* PREFERRED QUALIFICATIONS:

**** EDUCATION, CERTIFICATION, AND/OR LICENSURE:
** 1. Microsoft Specialty Certification
2. Cisco Specialty Certification
3. Demonstrated knowledge of computer technology and systems
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* EXPERIENCE:

** 1. Experience in a healthcare environment
** CORE

DUTIES AND RESPONSIBILITIES:

** The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Director of Computer Operations for the Department.
2. Develop policies and procedures within the department for confidentiality of records and data systems security.
3. Develop and update computer systems hardware and software to meet changing needs of strategic planning.
4. Develop data entry policies and procedures to assure completeness and correctness of information.
5. Develop and implement computerized tracking systems and produce tailored templates for retention reporting and outcomes research
6. Develop programs for specialized reports to support departmental needs, required standard reporting to State and National agencies, and to support grant applications, fundraising proposals and strategies, student and physician recruitment.
7. Provides Systems Management and Support:
Assist staff with security clearance and systems training for data entry and management in the Department.
8. Develop and maintain a computer network for communication and operation for the Department.
9. Responsible for all hardware and software purchases for the Department. Determine appropriatecompatibility and functionality of equipment, maintain hardware and software inventory. Make budgetary recommendations.
10. Serve as the CSC (computer support contact) for the Department. Responsible for installing new hardware and software and train appropriate staff in systems usage and upgrades. Troubleshoot and fix hardware and software problems, diagnose and repair/replace equipment as appropriate.
11. Desktop Publishing and Graphics Design & Compliance:
Responsible to see that staff in the Department produce publications and materials in compliance with the WVU logo and WVUM corporate image standards.
12. Create layout and design of printed materials, i.e., ISBN books, magazines, tabloids.
13. Responsible for the accuracy, appropriateness and timeliness of social media information.
14. Produce graphic arts and camera-ready copy for publications and memorabilia.
17. Produce copy and photos for social media with coordinated Department messages.
18. Assist with planning, implementation and evaluation of events.
19. Support philanthropy efforts with prospect identification and cultivation with timely demographic and educational information.
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* PHYSICAL REQUIREMENTS:

** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Continuous walking and standing is required during events.
2. Lifting and carrying of event materials—35 to 40 lbs.
3. In- and…