Hybrid Technical Specialist - Mixed Media Department

Technical Specialist (Hybrid)

The Mixed Media Department at West Virginia University is currently accepting applications for a Technical Specialist (Prof-Tech
2). This position will offer skilled technical support in 3 primary areas:

• Provide skilled technical services for the daily oversight and operation of the WVU cloud‑based digital signage network, including the content management system, Yodeck. Independently perform digital signage equipment swaps.
• Provide skilled technical services for the daily maintenance and operation of a television studio, which includes the database administration of a 1.7 petabyte video + photo server.
• Provide skilled technical services for multi-camera live event productions for signature events at West Virginia University.

The Technical Specialist is a key member of the Strategic Communication and Marketing team, which is the University's central marketing and communications division, and reports to the Director of Mixed Media Productions.

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year (employee leave)
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in‑laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

• Digital Signage Network (40%)
  • Responsible for performing technology upgrades (equipment swaps) across WVU's main campus.
  • Administer and maintain WVU's digital signage network and content management system (Yodeck) - including content updates, content layouts, building user profiles, and client communications.
  • Develop code using HTML, CSS, JavaScript, and Python to interface with the Yodeck API (application programming interface) and other University systems that may serve data as JSON, RSS, or XML.
  • Develop and maintain technical documentation, workflows, and operational procedures for digital signage systems.
  • Coordinate technology upgrades with external vendors and WVU colleges, schools, departments, or units.
  • Analyze and troubleshoot system performance, network connectivity, and hardware/software integration issues.
  • Plan and coordinate with central IT to ensure correct network configurations are applied to equipment.
  • Lift, transport, and install digital signage media players or screens (up to 50 lbs.), when necessary.
  • Develop a fluent knowledge of current WVU Brand standards - (Use the "Apply for this Job" box below)..
• Television Studio and Video/Photo Server Administration (40%)
  • Administer and maintain specialized broadcast, multimedia production, and streaming infrastructure supporting University communications and live event operations.
  • Configure, integrate, and support advanced multimedia technologies - including DANTE (digital audio network through ethernet), NDI (network device interface), LTN LEAF (transmit or receiving broadcast‑quality video over internet protocol / 1GB ethernet transport stream), Vizrt Tri Caster Vizion (complete computer‑based video production platform), NewBlueFX Captivate Broadcast (visual graphics production software), digital audio mixing consoles, PTZ (pan, tilt, zoom) UHD 4K camera set‑up & operation, and lighting console operation.
  • Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Monitors data networks infrastructure, database servers, digital media servers, SQL server and database, and FTP server.
  • Manage and support Windows‑based servers, storage systems, virtualization environments, and multimedia production workstations.
  • Familiar with the integration…