Deputy Chief, Information and Technology Services

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Mar 11, 2026, 3:07:58 PM

CPS Non-Union Job Grade : S13

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Position Type :
Non-Union Position

Exempt

JOB DESCRIPTION

Chicago Public Schools (CPS) is a district on the rise, serving over 325,000 students in 500+ schools and employing over 45,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world‑class learning experience that prepares each for success in college, career, and civic life. Aligned with our transformed philosophy, we are steadfastly focused on ensuring that the District provides resources equitably to support every student, every school, and every community.

Six core values guide the work we do every day for our students – student‑centered, whole child, equity, academic excellence, community partnership, and continuous learning. Each role in the district supports our vision that every student deserves a rigorous, joyful, and equitable learning experience.

The Office of Information and Technology Services (ITS) works to build the capacity of schools to use information and technology, maintain network infrastructure, security standards, and support other departments to meet district goals. ITS provides innovative technology solutions that improve the quality of education for students, reduce the administrative burden on educators, facilitate parent interaction, increase community engagement, and support CPS’ mission of transparency by focusing on the ease and equity of access to information.

Reporting to the Chief Information & Technology Officer (CIO), the Deputy Chief of ITS is responsible for overseeing the successful execution of IT‑related initiatives that strengthen district‑wide IT services while enabling CPS to operate more efficiently. This position will provide leadership and expertise in areas including ITS enterprise management and operations, and will ensure the organizational effectiveness of infrastructure services. The Deputy Chief of ITS will lead and manage a team of highly motivated IT professionals, represent the CIO in times of absence, and will function as the ITS organization’s chief of staff.

• Provide Organizational Vision, Advising, and Strategic Planning
  • Serve as the organizational lead in the areas of IT strategic direction, organizational effectiveness, contract and vendor management, administration, finance and department‑wide communications.
  • Advise the CIO and function with high‑level decision‑making authority on behalf of ITS and the CIO.
  • Collaborate closely with the CIO to develop and implement the ITS organizational vision and strategic and operational plans, aligning IT priorities and actions in support of District‑wide goals.
  • Oversee and provide guidance on numerous ITS cross‑department initiatives to ensure collaboration, financial planning, and project delivery.
  • Advise ITS department leaders, offering guidance and providing organizational perspective on departmental planning efforts, remediating escalated issues as needed.
  • Serve as an escalation point for 3rd‑party vendors, and collaborate as needed to enhance services based on user evaluations and other quality measures; assist with the development and communication of processes for valuing IT services.
  • Develop, propose, enhance and execute on IT‑related initiatives that will strengthen District‑wide IT services and increase organizational efficiency.
• Manage Infrastructure Operations, Planning, and People
  • Provide direct management and oversight to ITS functions and teams, including but not limited to:
    Network Services, Client Systems, Telecommunications Services, Enterprise Server Operations.
  • Supervise, develop, and manage the performance of employees across multiple teams and functions.
  • Ensure Infrastructure functions and teams are aligned to ITS strategic and operational plans, and meet the necessary functionality, quality, customer service, and…