Business Optimization Strategist; BOS

Job Title

Lead efforts to design, innovate, and implement solutions as needed to improve systems and processes. Advocate for customers to understand business needs and identify improvement/productivity opportunities. Possesses critical thinking skills to assess analytical needs and determine the appropriate course of action. Manage successful relationships across project teams and facilitates the development of optimal solutions. Use of performance improvement, project management, cost accounting, industrial engineering, and technological skills will be employed to work with all levels of WVUHS management and medical staff.

Continuous learning of current data base structure, and business intelligence tools are required to confer with customers and other members of the application teams. Effectively communicate across all levels of the organization.

Education, Certification, and/or Licensure:

1. Master's degree in Information Technology/Computer Science, Engineering, Business Management, Business Administration, Accounting, or Hospital Administration, OR 4 years of data analytics experience required.

2. This position will require an EPIC official designation of "Proficient" within the new hire probationary period.

Experience:

1. 1 year experience working with relational database structures including design, testing, troubleshooting problems and/or training.

2. 1 year of experience in data analysis and/or health care planning background.

3. 1 year of experience with reporting tools such as Crystal Reports.

4. Experience with Structured Query Language (SQL/Oracle) and/or Business Objects.

OR

Education, Certification, and/or Licensure:

1. Bachelor's degree in Information Technology/Computer Science, Engineering, Business Management, Business Administration, Accounting, OR 4 years of data analytics experience required.

2. This position will require an EPIC official designation of "Proficient" within the new hire probationary period.

Experience:

1. 2 years of experience working with relational database structures including design, testing, troubleshooting problems and/or training required.

2. 2 years of experience in data analysis and/or health care planning background.

3. 2 years of experience with reporting tools such as Crystal Reports.

4. Experience with Structured Query Language (SQL/Oracle) and/or Business Objects.

5. Internal employees must meet all mandatory competencies in current position in order to qualify for promotion within IT.

Experience:

1. Familiarity of applications to be supported preferred.

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Maintains a thorough understanding of the data base structure and business intelligence tools to create required analytical solutions

2. Serves as first point of contact for data analytics and process improvement

3. Performs data analysis and creates queries, programs and automation

4. Uses analytical methods to ensure reported data is meaningful and accurate

5. Demonstrates technical ability in data analytics using various systems and tools such as Tableau, Microsoft Office Suite, and SAP products.

6. Attends courses in performance improvement activities, system design, technical training, statistical analysis, and other appropriate subjects

7. Leads data requirements gathering for problem identification, resolution, and solution design

8. Provides analytical insights from data to drive strategic business decisions

9. Project Coordination
- Identifies need for cross functional teams to ensure projects are completed

10. Reviews, identifies and documents any issues, barriers, or risks and brings them to management's attention

11. Provides Project/Task Coordination Services to customers as assigned

12. Manages workload and balances quality of work with deadlines to fulfill user expectations and project goals

13. Manages expectations and engages management to review/resolve any…