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Technical Support Engineer II: Problem Solver & Automation
Job in
Morgantown, Monongalia County, West Virginia, 26501, USA
Listed on 2026-07-25
Listing for:
CivicPlus
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Civic Plus is seeking a Technical Support Engineer II to deliver high-quality support across Civic Plus products and help create a support experience that is clear, responsive, and solution-oriented. This role blends customer-facing problem solving with deeper technical investigation so customers can resolve complex issues quickly and confidently.
You will provide support via email, live chat, and phone, document interactions, analyze logs and API usage, and collaborate with product engineering to
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