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Tier I–II IT Support Specialist | Flexible Hours
Job in
Morgantown, Monongalia County, West Virginia, 26501, USA
Listed on 2026-08-07
Listing for:
Omniscius
Part Time
position Listed on 2026-08-07
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Omniscius is seeking qualified Service Desk Agents to provide Tier I and II technical support in a fast-paced help desk environment. You will troubleshoot issues, support proprietary systems, and ensure high customer satisfaction via phone and email.
Responsibilities include ticketing, escalation, remote software deployment, and maintaining applications such as Cisco Any Connect, Web Ex, Microsoft Office, and Bit Locker in a compliant environment. Strong communication and teamwork are essential.
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