Operations Manager

Operations Manager - Lead, Inspire, and Drive Excellence About REIC Rentals

At REIC Rentals
, we're more than a leading name in specialty equipment rentals - we're a team that believes in service, safety, and people first. With 55+ locations across North America, we deliver high-performance equipment and expert support that keeps projects running safely, on time, and on budget.

We're growing fast and looking for a Morgantown, West Virginia based Operations Manager who's passionate about leading and developing people, optimizing processes, and creating a positive, high-performing equipment service centers.

As an Operations Manager, you'll oversee the day-to-day operations of a busy equipment rental branch - ensuring exceptional customer service, safety, and team performance. You'll be the driving force behind our local success, leading by example and empowering your team to achieve operational excellence.

• Lead, coach, and develop a team of equipment service technicians and office professionals.
• Uphold a strong customer and safety focused culture.
• Oversee scheduling, equipment readiness, and workflow efficiency.
• Ensure top-quality equipment standards and strong safety practices.
• Drive customer satisfaction through responsive, reliable service.
• Manage budgets, costs, and performance metrics.
• Collaborate with senior leadership on business goals and growth strategies.
• Promote a culture of teamwork, accountability, and continuous improvement.

• Proven experience managing multiple departments including operations, service, or technical teams.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of fleet management (dispatching and scheduling), rental operations, or related industries.
• Ability to analyze data, improve processes, and meet performance goals.
• A passion for safety, teamwork, and creating a positive work culture.
• Bachelor's degree or 10+ years of relevant management experience.

• Competitive salary + bonus opportunities
• Health, dental, and vision coverage for you and your family
• 401(k) with company match after 90 days
• 3 weeks PTO + 9 paid holidays
• Ongoing professional development and leadership training
  
  Company-paid volunteer opportunities
• A supportive, family-style culture where your ideas and leadership matter

REIC Rentals is NOT open to 3rd party recruiter solicitation.

REIC and all affiliates operate as drug-free environments, which includes marijuana. A pre-employment drug screening that tests for THC and other drugs, as well as a full background check, is required of all newly hired employees.