Social Services Worker

Job Details

Location:

PMC-Morgantown, WV / Corps - Morgantown, WV 26505

Position Type:
Full Time Regular

Education Level: Associate Degree

Salary Range: $13.75 - $14.25 hourly

Job Category:
Social Services

Work Location:

Morgantown, WV Corps

Work Schedule:

Regular Full Time

This position is responsible for providing social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviewing clients to determine need and eligibility; preparing accurate and complete client records; referring clients to community agencies and maintaining effective working relationships; ensuring compliance with program policies and procedures.

• Greets and interviews clients requesting assistance to determine eligibility based on program guidelines and restrictions; records client disposition and other pertinent information such as income, expenses, family, and work history; assists clients in completing applications for assistance; photocopies social security cards, picture identification cards, payroll statements, utility bills, etc.
• Prepares, completes and processes food, clothing, and furniture vouchers for eligible clients; directs clients to Lodge kitchen, Thrift Store or Distribution Center for assistance.
• Provides clients with food from pantry; receives and stocks donated items for the pantry; maintains an itemized account of pantry disbursements and inventory.
• Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.
• Assists eligible clients needing transportation assistance based on medical or relocation needs; arranges transportation through bus line and contacts family members, friends, churches for assistance.
• Serves as liaison to other agencies to obtain/coordinate assistance on client’s behalf; builds and maintains professional working relationships with community agencies.
• Prepares and files client records in a timely manner ensuring all information is accurate and up to date; obtains signatures of clients as needed; reviews and tracks all client records to determine if client is active or inactive; maintains confidentiality of client information.
• Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures accuracy and completeness.
• Answers telephone in a courteous and tactful manner; assists clients by providing accurate and complete information regarding the Social Service Program operations and/or services; assists public in locating missing persons.
• Assists in monitoring shelter residents as needed.

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to perform mathematical calculations.
• Ability to type and keypunch information into a computer.
• Ability to sort and file documents alphabetically and numerically.
• Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Duties are usually performed while seated. Sitting may be relieved by brief or occasional periods of standing or walking.

• Paid Time Off
• Retirement Savings Plan Available
• Supplemental Insurance Available
• Voluntary Life Insurance and more!

• Associates in Human Services or Related Field required;
  Bachelors preferred.
• One year of experience working in a social or public service environment with experience assisting the public.
• Any equivalent combination of training and experience that provides the required knowledge, skills, and abilities.

Valid State Driver's License.

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