Stabilization Case Manager

Housing Stabilization Case Manager West Virginia Coalition to End Homelessness (WVCEH) Full-Time | Community-Based Position Make a Difference in Housing Stability

At the West Virginia Coalition to End Homelessness (WVCEH), we believe people matter
. Peoplein our communities are living without safe, stable housing, and our team works every day to change that.

WVCEH is seeking a Housing Stabilization Case Manager to work directly with individuals and families as they transition from homelessness into permanent housing. This is a community based position for someone who is compassionate, organized, resourceful, comfortable working independently, and committed to helping people overcome complex barriers to housing stability.

Our programs are built around effective practices, quality services, and continuous improvement. We recognize that improvement requires change, and we expect our team members to be adaptable, solution-focused, and committed to providing excellent services.

The Housing Stabilization Case Manager helps individuals and families obtain housing and

develop the resources and support necessary to maintain it. This position works closely with

participants, landlords, community organizations, and WVCEH programs to address barriers and

promote long-term housing stability.

• Provide individualized, community-based case management to approximately 15-20
  households
  .
• Meet with participants at least weekly in their homes or other appropriate community settings, with additional contact based on individual needs.
• Assist participants with identifying and obtaining safe, appropriate permanent housing.
• Help participants obtain documentation and complete the necessary requirements to establish eligibility for housing programs and other resources.
• Build relationships with landlords and property managers to identify housing opportunities, address tenancy barriers, and support successful housing placements.
• Provide ongoing housing stabilization and tenancy support, including landlord communication, budgeting, crisis planning, problem-solving, and connections to community resources.
• Connect participants with mainstream benefits and supportive services, including healthcare, behavioral health services, employment, job training, education, and other resources that support long-term stability.
• Offer connections to Peer Recovery Support Services when appropriate.
• Maintain accurate and timely participant records and enter services into the Homeless
• Management Information System (HMIS) client database in real time whenever possible and no later than 48 hours following service delivery.
• Maintain flexibility to provide services during non-traditional hours when participant needs require it.
• Participate in required training and professional development, which may include motivational interviewing, trauma-informed and person-centered care, suicide prevention, naloxone use and distribution, cultural competency, Critical Time Intervention, housing stabilization, and other relevant practices.
• Maintain professional boundaries and provide services in a manner that promotes participant dignity, choice, independence, and long-term housing stability.
• Comply with WVCEH policies, program standards, grant requirements, and applicable procedures.
• Perform other duties related to the successful implementation of WVCEH programs.

The successful candidate will be a highly motivated, dependable self-starter who can work independently, manage competing priorities, and respond effectively to the complex needs of individuals and families experiencing homelessness.

• Strong problem-solving, communication, interpersonal, and conflict-resolution skills.
• The ability…