E&T Case Manager

Responsibilities

• Process referrals received from the SNAP E&T Central Office on a weekly basis.
• Follow guidelines in the DHS SNAP E&T Handbook and SNAP E&T Manual.
• Conduct a preliminary assessment of referred individuals in a timely manner, including scale scores for the TABE assessment and Educational Functional Levels.
• Provide reverse referrals for individuals when necessary.
• Maintain accurate electronic and paper‑based client files to support the timely preparation and submission of monthly, quarterly, and annual reports.
• Accurately maintain program participant files as required by Arkansas Adult Education.
• Serve as an Arkansas Adult Education approved Career Development Facilitator/Career Coach.
• Provide job search assistance to SNAP E&T program participants.
• Assist each SNAP E&T participant with the development of an individualized employment/education plan.
• Update employment/education plans in a timely manner as required by Arkansas Adult Education.
• Monitor the progress of each SNAP E&T participant, identify potential barriers to success, and develop individualized solution strategies to promote successful progress.
• Participate in monthly staff meetings.
• Other duties and special projects as assigned.

• Bachelor's degree is required.
• Three years of experience in program administration or a related area.
• Demonstrated proficiency in Microsoft Office.
• Ability to commit to and successfully complete the Arkansas Adult Education Career Services Provider (CSP) Course within one (1) year of hire.