Hospitality Associate Night Audit Part time

Description

This is a part time- partial benefited position

The purpose and objective of this position is to greet, register and assign rooms to guests of the Institute in a courteous and professional manner. The Hospitality Associate is responsible for furnishing guests with information about daily Institute activities, meetings, schedules, etc. The Night Auditor is responsible for “settling” the day’s business.

• Guest registration (room assignment, payment, special needs, etc.)
• Guest services (keys, messages, inquiries, etc.)
• Knowledge and use of Maestro database (daily settlement, payments, room charges, coffee shop sales reports, reconciles shift transactions, and process daily reports)
• Administrative duties as required (printing, faxing, copying, etc.)
• Basic accounting tasks (verify cash bank at start and end of shift)
• Nightly facility lock-up and Morning unlocking of facility.
• Maintain knowledge and understanding of the Institute’s mission, history, organization, and current events.

• Assist conference services and programs department (printing, handing out name tags, AV system)
• Assist with preparing classroom by picking up trash, sweeping floor, and empting trash cans.
• Position will need to be available to work other Hospitality departments (ex: coffee shop).
• Other duties as assigned.

Competency or position requirements:

• Excellent customer service skills
• Ability to process multiple tasks at one time
• Position requires over night shifts, weekends, and some Holidays.
• Good verbal and written communication skills
• Professional and friendly telephone etiquette
• Basic computer and switchboard skills

• Must be able to stay awake through entire night shift (3rd shift hours)
• Must be able to sit or stand for long periods of time (in excess of 2 hours)
• Must be able to lift minimum of 15 lbs.
• Must be able to acclimate to varying temperatures

The Institute expects integrity, professionalism and high quality work from all employees.

High School diploma, GED or equivalent work experience in hospitality or service industry, basic knowledge of computers and answering phones.

Previous experience in Hospitality is a plus.

Position requires over-night shifts, weekends, and some Holidays.

We are an Equal Opportunity Employer and do not discriminate based on race, color, national origin, gender, religion, age, disability, veteran or military status, genetic information or any other legally protected status.

We are a Rule 36 Drug Free Workplace which means an applicant is required to submit to a pre-employment drug test after being given a conditional offer of employment.