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Digital CX Platform Leader: Strategy, AI & Growth
Job in
Morris Plains, Morris County, New Jersey, 07950, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
Change Management, AI Business & Operations -
Management
Change Management, AI Business & Operations
Job Description & How to Apply Below
Solstice is seeking a transformative leader to steer the digital customer experience strategy aligned to commercial growth, scalability, and customer centricity. You will develop and lead a multi-year, value-based digital roadmap and build a high-performance, inclusive team.
You will redesign end-to-end customer journeys, integrate platforms with ERP/CRM/supply chain, and drive adoption through measurable success metrics, while advancing AI-enabled engagement and ensuring data security and
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