Logistics Center Technician​/Back-up Driver

Cryoport Systems is a comprehensive supply chain partner for the life sciences industry, delivering specialized solutions to meet the challenges of the biopharmaceutical, cell and gene therapy, reproductive medicine, and animal health markets. Our offerings span logistics, Bio Services and biostorage, cryopreservation, and consulting, ensuring the highest standards of quality and reliability for sensitive materials. With our expansive platform of management solutions and decades of temperature-controlled supply chain expertise, Cryoport Systems helps Enable the Outcome™ by supporting certainty and precision in the supply chain, whether advancing groundbreaking therapies, supporting families on their reproductive journeys, or enhancing animal health programs.

POSITION SUMMARY The Logistics Center Technician/Back-up Driver primarily focuses on the receiving, cleaning, testing, inventory control, and storage of Cryoport temperature-controlled shippers. This role is also responsible, as needed, for the pickup and delivery of Cryoport’s temperature-controlled shippers (also known as dewars) between Cryoport’s Logistics Center and client locations. The Logistics Center Technician/Back-up Driver is also responsible for the reliable transport of items to and from destinations while maintaining all safety standards and good record keeping, ensuring all operational activities are executed accurately and in a timely manner, in accordance with specific procedures and processes as defined in Work Instructions.

PRIMARY RESPONSIBILITIES (should include but are not limited to)
• Perform the receipt and testing of all incoming Cryoport temperature controlled shippers.
• Perform all shipment processing in Cryoportal 2.0 in accordance with Work Instruction and SOP
• Perform shipper cleaning process to ensure shippers maintain pharmaceutical elegance.
• Responsible for inventory cycle counts for fixed assets and consumable goods.
• Ensures all job-related paperwork is correct, error-free, and completed in real-time as per SOPs.
• Effectively communicate and correspond with other business units, clients, drivers, etc.
• Regularly check SOP's and work instructions for assigned Logistics Center activities.
• Practice safely operating mechanical equipment, including a forklift, pallet jack, and handcarts.
• Ensure all activities are carried out in accordance with health, safety, and environmental statutory, regulatory, and company regulations.
• Works around hazardous substances and follows all safety guidelines to minimize exposure.
• Available for infrequent overtime work as necessary and to be willing to attend site, out of hours in the case of emergency or extraordinary work requirement.
• Assist in the supervision of temporary contract staff as required.
• To participate in client audits and facility presentations as needed.
• Deliver a wide variety of items to different addresses and through different routes.
• Follow routes and time schedule.
• Load, unload, prepare, inspect and operate a delivery vehicle.
• Ask for feedback on the services provided and address clients’ complaints.
• Use Samsara Software or equivalent to complete logs and reports required by SOPs.
• Follow DOT regulations and safety standards.
• Ensure all traffic laws are observed.
• Create a team environment and culture.
• Ensure safety precautions are implemented and maintained during transit and while in the warehouse.
• Perform other logistic center duties as assigned when necessary. COMPETENCIES & PERSONAL ATTRIBUTES
• Possess excellent verbal and written communication skills.
• Team Player who is involved in team functions and meetings as assigned.
• Have strong self-motivation and the ability to work independently.
• Organization and prioritization skills with excellent attention to detail.
• Able to understand and comply with established company policies and procedures.
• Ability to perform highly in a fast-paced environment.
• Ability to operate hand tools and mechanical equipment.
• Ability to operate personal computers.
• Ability to read supply requisitions and perform basic arithmetic.
• Willingness to continually embrace…