Shop Product Specialist

Position Overview

Position Status:
Full‑Time. Hourly Rate: $17.00.

Location:

414 Arthur Ave, Morris, IL, 60450.

The Shopgoodwill Product Specialist works inside the retail store location and assists the store management team in reaching the operational goals of the site by identifying, selecting, and forwarding high‑value items to our eCommerce facility to support the growth of Goodwill’s online sales. This role will also function in various capacities within the store location when needed.

• Search incoming donations for high‑value merchandise.
• Process and organize products for eCommerce and in‑store showcases.
• Complete all required training to assist the site in achieving online sales goals.
• Maximize online posting percentage while maintaining a high average ticket.
• Maintain a clean and orderly work area.
• Hit financial goal/budget.

• Customer Focus – Ability to see, comprehend, and relate with customers impartially and effectively; build customer satisfaction.
• Teamwork – Works well with others and contributes to team outputs.
• Communication Skills – Articulate thoughts effectively using oral, written, visual, and non‑verbal skills.
• Technical Knowledge – Solid knowledge of GSuite, MSOffice, databases, and internet navigation.
• Continuous Learning – Takes initiative to enhance personal knowledge, skills, and abilities; remains open to feedback.
• Results‑Oriented – Recognizes important results and takes steps to achieve goals; prioritizes multiple tasks.
• Ethical – Adheres to procedures, protocols, and confidentiality; follows Goodwill’s values.
• Attention to Detail – Pursues quality in tasks, including safety awareness.

• Industry Expertise – Knowledge of antique, designer, and collectible products; eye for identifying valuable items.
• Marketplace Trends – Stays current on trends and applies knowledge.
• Research & Collaboration – Drives to find answers through research and collaboration.

• Long hours of sitting, standing, walking, stooping, kneeling, and crouching.
• Use of hands to grasp, carry, feel, or touch products and machinery.
• Movement and lift of 10‑50 pounds.
• Exposure to moderate noise and temperature variations.
• Visual Acuity – Close, distance, peripheral, color vision, depth perception, and focus adjustment.

• Continuing education and leadership development, including tuition reimbursement.
• Comprehensive health plan.
• Paid time off (PTO) and paid holidays.
• Sabbatical and parental leaves.
• Life, dental, and vision insurance.
• Short‑ and long‑term disability plans.
• Preventive health and wellness program.
• Section
  125 pre‑tax health spending account and dependent care spending account.
• Retirement planning options with generous company match.

Goodwill is an Equal Employment Opportunity, Veteran, and Disabled employer. We do not discriminate on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

Reasonable accommodations may be made to enable people with disabilities to perform essential job functions. If you need a reasonable accommodation for any part of the application process, please email hrbp and let us know the nature of your request and your contact information.