Service Adminstrator

Service Administrator

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry, offering a wide fleet and a knowledgeable staff. As a Service Administrator you will assist the Service Manager with customer relations and maintaining DOT compliance.

• Maintains truck files and DOT compliance for both Rental and Non‑Rental Fleet
• Schedules and coordinates preventive maintenance and DOT inspections on both Rental and Non‑Rental Fleet (trucks)
• Performs duties as Safety Coordinator in regard to the DOT Fleet
• Conducts weekly inspections of the DOT Fleet
• Monitors loading and unloading of equipment on the Sunbelt Yard
• Conducts DOS with drivers on a monthly basis
• Assists the Service Manager in the warranty recovery process
• Reviews closed work orders to ensure warranty opportunities are not missed
• Catalogs warranty parts for validation upon manufacturer request
• Maintains compliance with manufacturer‑issued service bulletins
• Assists the Service Manager in customer damage matters
• Prepares damage letters and sends them to customers
• Maintains photographic and physical evidence related to customer damage
• Directs the supply of parts to shop mechanics, other branches, and customers
• Screens and prioritizes service calls to meet customer needs
• Ensures equipment is available as required
• Orders parts to maintain adequate supplies
• Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory

$20.89 – $28.72 per hour

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Sunbelt also provides a comprehensive benefits package to its full‑time employees. This package includes:

• Health, Dental, and Vision plans
• 401(k) Match
• Volunteer time off
• Short‑term and long‑term disability
• Accident, Life, and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards

• 12–25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half‑day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.

Sunbelt Rentals supports service members. Veterans encouraged to apply.