Associate Director, Market Research – Systemic Mastocytosis; SM

Main Responsibilities:

• - Orchestrate a US Systemic Mastocytosis (SM) insight agenda; identify needs and recommend solutions.
• - Serve as a strategic thought partner to US Commercial leadership on launch readiness, brand strategy, and stakeholder communications.
• - Support US Commercial processes such as performance tracking and forecasting demand (including alignment of competitive insights).
• - Build cross-functional partnerships in a matrix environment (US Commercial, Insights & Analytics, Global) to align and coordinate projects.
• - Partner with insights vendors to design, execute, and report market research that delivers actionable insights.
• - Manage projects end-to-end (vision through fieldwork to reporting) across internal and external teams.
• - Communicate insights clearly with a tailored call to action; collaborate with forecasting, analytics, and patient services for integrated recommendations.
• - Operationalize insight work streams on time, within budget, and compliably.
• - Act as an insights subject matter expert and develop colleagues.

• - Bachelor's degree required; advanced degree (MBA, MS, MD, PhD) preferred.
• - 5+ years pharmaceutical/biotech market research experience (manufacturer or consulting).
• - Strong primary market research capabilities (quantitative, qualitative, agile).
• - Excellent project management; lead multiple compliant, timely research work streams.
• - Strong strategic thinking/business acumen; life-sciences industry knowledge.
• - Knowledge of secondary/syndicated pharma data (prescription data, patient claims, promotional audits).
• - Strong communication across all organizational levels.

• - US Commercial launch experience (2+ years focused on Rare Disease, Immunology, and/or Oncology).
• - Experience with New Product Planning, Marketing, Value & Access.
• - Vendor management in insights/market research.

• - Health and wellbeing benefits and at least 14 weeks' gender-neutral parental leave.