VoIP & UCaaS Customer Success Lead
Job in
Morristown, Morris County, New Jersey, 07960, USA
Listed on 2026-07-20
Listing for:
Insight Global
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, CRM System, Client Relationship Manager
Job Description & How to Apply Below
Insight Global in Morristown, NJ is looking for a Customer Account Manager to guide the client journey after installation, provide education, and conduct proactive follow‑ups to ensure client needs are met.
You will leverage Hub Spot CRM to manage client records, analyze telecom invoices, and support UCaaS/VoIP offerings. Collaboration with sales enables renewals and upsell opportunities, while delivering value through proactive servicing.
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