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Customer Care Specialist AI-Driven Support & Impact
Job in
Morristown, Morris County, New Jersey, 07960, USA
Listed on 2026-08-12
Listing for:
LE018 Zelis Healthcare, LLC
Full Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Zelis is seeking a Customer Support Specialist to handle more complex issues, provide guidance to other representatives, and improve processes within a flexible hybrid US model.
The role requires an HS Diploma with 1–3 years’ experience, proficiency with AI tools and MS Office, strong documentation and cross‑functional communication, and the ability to work independently while collaborating with billing and technical support.
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